FAQ - Hôtel du Printemps

Stay and reception

What time can I check in?
Check-in is from 3:00 PM. If you arrive earlier, you can leave your luggage in our free storage room. Early check-in is available upon request, starting from €15 depending on availability.
What time is check-out?
Check-out is by 11:00 AM. Late check-out until 1:00 PM is available upon request and subject to availability, starting from €15.
Is the reception open 24/7?
Yes, our reception team is available 24/7 to assist you.
Can I leave my luggage after check-out?
Yes, our luggage storage is free and available 24/7.

Rooms & Facilities

Are the rooms non-smoking?
Yes, all our rooms are non-smoking. A smoking area is available in our patio.
Is there a hairdryer in the room?
Yes, each bathroom is equipped with a hairdryer and a magnifying mirror.
Is there a safe in the room?
Yes, every room has a safe for your valuables.
Do you provide adapters or chargers?
Adapters are available at the front desk. All rooms are equipped with USB-C ports.
Can I use Chromecast on the TV?
Yes, you can connect your device via Chromecast to stream your favorite apps and content.
Can I request extra pillows or blankets?
Yes, just ask the front desk.

Breakfast, Catering & Bar

What are the breakfast hours?
From 7:00 AM to 10:00 AM, served in the dining room or patio depending on the weather. If you're leaving earlier, speak with the receptionist.
How much does breakfast cost?
The breakfast buffet is €12 per person.
Is room service available?
Yes, food service is available 24/7 in your room or in the dining area.
Do you offer gluten-free or lactose-free options?
Yes, on request: gluten-free bread and lactose-free milk.
Is the bar open all the time?
Yes, our bar serves hot and cold drinks, with or without alcohol, 24/7.

Services & Confort

Is there an elevator?
Yes, all rooms are accessible by elevator, except two rooms with terraces on the 1st floor.
Does the hotel have a lounge or relaxation area?
Yes, we have a cozy lounge with a fireplace, books, newspapers, and games, as well as an outdoor patio.
Do you offer concierge services?
Yes, the front desk can assist with booking restaurants, shows, taxis, and tours.
Is Wi-Fi available in the hotel?
Yes, high-speed Wi-Fi is free and available throughout the hotel.

Access & Transportation

What transportation is available nearby?
Metro: Line 6 (Picpus station, 50m), lines 1, 2, 6, 9 and RER A (Nation station, 300m)
Bus: Lines 29, 56, 57, 86, 351, N11
Vélib’: Bike rental station 100m away
Taxis: Taxi rank at Place de la Nation (3-minute walk)
How do I reach the hotel from airports or train stations?
Detailed instructions are available on our website or from the reception, depending on your arrival point (Roissy, Orly, Gare de Lyon, Montparnasse, etc.).

Parking

Does the hotel have parking facilities?
The hotel does not have its own parking lot but can reserve a space for you in a nearby partner parking garage at a preferential rate, subject to availability.
Are there electric vehicle charging stations?
Yes, our partner parking facility offers charging stations for electric vehicles.